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I was trying to purchase the hop on/hop off tickets and when I tried to use them, they couldn't find them. I was only in town for the day and will never be able to use them. VERY disappointed. When I tried to contact someone at Hop on/Hop Off, they said that I would get a full refund since I hadn't activated them. I later found out that I had purchased them through "Headout" but had no idea how to contact anyone until I received this survey. If there is not a full refund offered, I will definitely be leaving poor reviews on any site that I can find Headout.
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